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Support
Space Answers for Confluence is supported by its developer, RojyMart (Madrid, Spain).
Get help
- Open a support request: Space Answers Support portal. Enter your email address to sign up or log in, then choose the kind of request. Requests are private: only you and the developer see them, and replies reach you by email.
- Email: support@rojymart.com — for security reports, or if you cannot use the portal.
- Hours: Monday to Friday, 9:00–17:00 (Europe/Madrid). First reply within 24 hours on those days.
What to include
- Your Confluence site address and the key of the space.
- What you did, what you expected and what happened instead, with the exact message the app showed.
- Whether you are a site admin, a space admin or a member.
Known issues
Confirmed bugs and their fixes are listed in the public issue tracker.
Before you write
Most first-day questions are answered in the documentation: the space permissions the app needs, why enabling a space can be refused, and who is notified about a new question.